![]() You will need to request the passcodes before you leave, or while in an area with cell service, as you will need a cell connection to receive the text message on your phone. You will receive ten single-use codes via text message, which will allow you to authenticate up to ten times during your travel. From the Duo verification screen, press Send SMS passcodes.If you do not have the Duo Mobile App installed on a mobile device, you can request a batch of passcodes to be sent via text message to your cellphone before you depart for your travel. Enter the code provided in the Passcode field of the Duo verification screen.It may also simply contain an image of a key. ![]() Depending on your device, this button may say Generate Passcode or Generate Token Code. Simply open the app and tap the Passcode button.You can request single-use passcodes directly from the Duo Mobile app, even when your mobile device is in airplane mode or lacks cell service. NOTE: In order to take advantage of the options below, be sure to register your device(s) for use with your MFA account (including, if applicable, downloading and installing the Duo Mobile App on your smartphone) before you begin your travel. If you have a question not listed there, please contact CCIT Support.Duo provides offline authentication options for times when you lack cell service or when using multi-factor authentication (MFA) could cause you to incur extra cellphone charges, such as when you are traveling internationally. Please check out our two-factor authentication FAQs here. Yes, two-factor authentication will help prevent unauthorized access to your account should your login and password be compromised. If you do not have a smart phone or tablet available to utilize the Duo Mobile App, please contact CCIT Support before your trip for information on a Duo Token or adding a temporary bypass code to your account. Use of SMS is not recommended for international travelers. Please note that if you’re traveling internationally (or have an international phone number) and you are using text messages as your method of two-step verification, you may be subject to your carrier’s roaming charges for SMS messages. If you travel internationally and need access to Clemson protected resources, the Duo app is available for smartphones or tablets as long as you have Internet services. Entering a code from your Hardware Token ( Yubikey) on the Duo Authentication when prompted.Sending a SMS Text Message to the Duo Mobile app on your smartphone that you acknowledge to confirm your identity.Sending a Push notification to the Duo Mobile app on your smartphone that you acknowledge to confirm your identity.Then you will also be prompted to use Duo to confirm your identity by using one the following methods you choose: ![]() When you login to Peoplesoft, the Virtual Private Network, or other services requiring two factor authentication, you will start with your Clemson credentials. In addition to easy enrollment on a device you already have, Duo’s secure cloud-based environment meets all federal and industry compliance regulations as well. ![]() If someone gained access to your password, two-factor authentication would provide added protection. A handy comparison would be a debit card that can only be used with a corresponding PIN. Two-factor authentication through Duo will not only help secure the campus network, it will also ensure only authorized users can access critical information, such as paychecks or other sensitive information.
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